FX Factory Universal USB Mains Charger for All Devices sold via Fruugo
- Affected
- A black replacement USB mains charger with 3-pin plug.
- The problem
- The product presents a serious risk of electric shock as it has poor mechanical strength and unsatisfactory creepage and clearance distances.
- What to do
- Removal of the listing by the online marketplace (Fruugo). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Charger |
|---|---|
| Brand | The FX Factory |
| Model number | FXMUSB1A GOLF |
| Barcode | 5055543217922 |
| Fruugo ID | 52429096-105910505 |
| Country of Origin | Unknown |
| Product Description | A black replacement USB mains charger with 3-pin plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as it has poor mechanical strength and unsatisfactory creepage and clearance distances. When the drop and impact tests were performed, the casing broke open giving users access to live parts. If a user were to touch one of the live parts, they could receive an electric shock. The product also did not feature the minimum creepage and clearance distances required. The instructions provided did not include sufficient information to ensure the correct and safe installation of the device and some of the required documentation and markings were missing.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016
Corrective action
Removal of the listing by the online marketplace (Fruugo). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2208-0389
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 18 April 2023. This page summarises an official notice. Details can change – always follow the official notice.