Recall Serious risk 14 August 2023

Games Console Charger USG-002 sold via Etsy

Yes – this has been recalled
Photo of Games Console Charger USG-002 sold via Etsy
Photo: official notice
Affected
100-240VAC AC adapter for games console, supplied in padded envelope.
The problem
The product presents a serious risk of electric shock and fire as creepage and clearance distances are insufficient, which can cause accessible metal parts to become live.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Console Charger
Model Number USG-002
Listing Name Nintendo Gameboy Advance SP Wall Charger AC Power Adapter Cable Gba Console Accessories
Etsy ID 1054467868
Country of Origin China
Product Description 100-240VAC AC adapter for games console, supplied in padded envelope.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock as creepage and clearance distances are insufficient, and the product fails the electrical strength test, which can cause accessible metal parts to become live. The product also required improvement to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

OPSS are requiring the recall of the product from end users.

The listing has been removed by the online marketplace (Etsy).

Additional information

PSD case number: 2207-0312

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.

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