Safety warning Serious risk 19 March 2024

Gandour Light & Natural Carotone Skin Lightening Cream

Yes – there is an official safety warning for this
Photo of Gandour Light & Natural Carotone Skin Lightening Cream
Photo: official notice
Affected
Skin lightening cream in a 550ml yellow and orange plastic bottle
The problem
The product presents a serious chemical risk as following analysis the cream was found to contain 70.4 mg/kg clobetasol propionate and 2.9 w/w hydroquinone, which are prohibited in cosmetic products.
What to do
The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Source: Office for Product Safety and Standards Official notice ↗

Product: Gandour Light & Natural Carotone Skin Lightening Cream

Hazard: The product presents a serious chemical risk as following analysis the cream was found to contain 70.4 mg/kg clobetasol propionate and 2.9 w/w hydroquinone, which are prohibited in cosmetic products.

Corrective action: Withdrawal of the product from the market.

Product information

Type Cosmetics – Skin lightening cream
Barcode 6182000105382
Other product identifiers 0A2-0284
Country of Origin Ivory Coast
Product Description Skin lightening cream in a 550ml yellow and orange plastic bottle
Product Report and Image Link to product image and PDF

Hazard

The product presents a serious chemical risk as following analysis the cream was found to contain 70.4 mg/kg clobetasol propionate. Clobetasol propionate is prohibited in cosmetic products as exposure to it could cause skin irritation and may damage the endocrine system. The product also contains 2.9 w/w hydroquinone which is prohibited in this type of product as it is a skin sensitiser and may cause allergic contact dermatitis.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Corrective action

Withdrawal of the product from the market.

Additional information

PSD case number: 2312-0043

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 19 March 2024. This page summarises an official notice. Details can change – always follow the official notice.

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