GBP-FLO 6M Head Circulating Pump
- Affected
- Circulating pumps manufactured by Tucson Pumps Ltd between 2017 and November 2024. GBP FLO circulating pumps manufactured after November 2024 include a redesigned mains electrical coupling and are not impacted by this modification programme.
- The problem
- The product presents a serious risk of electric shock as the mains cable can be connected to the pump in reverse, causing accessible metal parts to become live.
- What to do
- An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution.
Product information
| Type | Electrical appliances and equipment – Circulating pumps for heating systems |
|---|---|
| Brand | GPB-FLO |
| Manufacturing Date | 2023 – November 2024 |
| Serial Numbers | Any serial number beginning: S/N D32 11233b or earlier |
| Country of Origin | China |
| Product Description | Circulating pumps manufactured by Tucson Pumps Ltd between 2017 and November 2024. GBP FLO circulating pumps manufactured after November 2024 include a redesigned mains electrical coupling and are not impacted by this modification programme. |
| Product Report and Image | Product Image and PDF |
Hazard
The product presents a serious risk of electric shock. The mains cable can be connected to the pump in reverse, allowing the live pin to connect to the earth pin and causing accessible metal parts to become live.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution.
If you think you have an affected GBP-FLO circulating pump installed in your premises, contact Tucson immediately via email at productsafety@tucsonpumps.ie or phone +(44) 800 044 3258 to arrange for a replacement pump to be installed. The affected pumps can be identified by the serial number (S/N) on the label affixed to the pump as indicated above. The Product Replacement Programme is free of charge. Installed units should only be replaced by an approved Tucson technician or Tucson service agent.
Homeowners in Northern Ireland who have had heating system work completed or who have moved house within the last 8 years should check if their property contains one of the specified pump models. This is an important safety check that requires immediate attention.
For further information, please see the Product Safety Information Notice on TucsonPumps.ie.
Additional information
PSD notification number: 2512-0291
Notified by: Northern Ireland Environmental Health
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 December 2025. This page summarises an official notice. Details can change – always follow the official notice.