Gluta White Anti-Acne Cream (2501-0012h)
- Affected
- Small gold cardboard box with black circular tub of anti-acne cream inside, 15g.
- The problem
- The product presents a high chemical risk as it has an incorrect ingredients list and contains fragrance allergens which were not listed.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Cosmetics – Cream |
|---|---|
| Brand | Gluta |
| Country of Origin | Ghana |
| Product Description | Small gold cardboard box with black circular tub of anti-acne cream inside, 15g. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high chemical risk as the ingredients list had incorrect ingredients listed, and had not specified fragrance allergens. Consumers who are sensitive to certain allergens are not informed, and may experience an adverse effect.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2501-0012h
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 February 2025. This page summarises an official notice. Details can change – always follow the official notice.