Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub
- Affected
- 4 – 6 person inflatable hot tub with a brown exterior
- The problem
- Product presents a serious risk of electric shock due to potential failure of the heating element construction leading to charging the water.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical Appliances and Equipment – Hot Tub |
|---|---|
| Batch number | PH050018/OP3427 or OP3426 |
| Country of Origin | China |
| Product description | 4 – 6 person inflatable hot tub with a brown exterior |
| Product Report and Image | Link to Product Report and PDF |
Hazard
This product poses a serious risk of electric shock as the heater element construction may fail during use and can allow the live connection to energise the water due to the ingress through the insulation. If a circuit is made between the energised water and earth (wet ground or metal object in contact with earth) there is a risk of electric shock. There is also no protective earth in the appliance and no earth connection to the heater element component.
This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Recall of the product from end users.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2108-0216
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 August 2021. This page summarises an official notice. Details can change – always follow the official notice.