Gold Ceramic Professional Press Comb
- Affected
- Electric hot comb in black and gold colours.
- The problem
- The product presents a serious risk of electric shock due to insufficient insulation within the plug and wiring of the product.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Press Comb |
|---|---|
| Barcode | 6998854998502 |
| Country of Origin | China |
| Product description | Electric hot comb in black and gold colours. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product has been identified as presenting a serious risk of electric shock as there was inadequate insulation within the plug and wiring of the product, which could degrade over time and expose live wires. If a user touches the live wire, they could receive an electric shock.
The product’s plug also did not meet the dimensional requirements of the relevant standard, presenting a risk of electric shock. The product required improvements to markings, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2210-0113
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 November 2022. This page summarises an official notice. Details can change – always follow the official notice.