GOOLOO Wall Charger
- Affected
- A black cube shaped wall plug with two pins, packaged in a black cardboard box.
- The problem
- The product presents a high risk of fire the plug pins are not compatible with a BS 1363 socket and no adaptor was provided.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Wall charger |
|---|---|
| Brand | Gooloo |
| Model | GTA100 |
| SKU | G6460-A-CG100 |
| Country of Origin | China |
| Product Description | A black cube shaped wall plug with two pins, packaged in a black cardboard box. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of fire the plug pins are not compatible with a BS 1363 socket and no adaptor was provided. This could result in the user utilising an unsuitable means for connecting the device to the power supply.
Additionally, there were no user instructions supplied, which may result in the inadvertent misuse of the device. Some of the required markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2405-0116
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 18 June 2024. This page summarises an official notice. Details can change – always follow the official notice.