Grey and Purple Hairdryer sold via eBay
- Affected
- A grey hairdryer with purple edges and buttons and black power supply cord with three pin plug
- The problem
- The product presents a serious risk of electric shock due to a counterfeit fuse and lack of insulation.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Hairdryer |
|---|---|
| Batch number | OC0000002028169 |
| eBay Item Number | 403759692610 |
| Counterfeit | Unknown |
| Country of Origin | China |
| Product Description | A grey hairdryer with purple edges and buttons and black power supply cord with three pin plug |
| Product Report and Image | Link to product image and PDF |
Hazard
The product poses a serious risk of an electric shock due to a counterfeit fuse and lack of insulation. The internal build quality featured poor quality connections with wires soldered directly to component legs. The main 4 stage switch did not have any approval markings. The product stated it had thermal protection, but this could not be found. The fuse had friction fit end caps and did not contain a ballast, and the fuse is considered counterfeit.
The product does not meet the requirements of the Plugs & Sockets (Safety) Regulations or the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been destroyed at the border.
The listings have been removed by the online marketplace (eBay).
Additional information
PSD case number: 2211-0003
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2023. This page summarises an official notice. Details can change – always follow the official notice.