Halo Top recalls Mint Chip Ice Cream and Chocolate Chip Cookie Dough Ice Cream because of undeclared soya
- Affected
- Halo Top Mint Chip Ice Cream; Chocolate Chip Cookie Dough Ice Cream
- The problem
- Soya
- Allergen
- Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought any of the above products and have an allergy to soya do not eat them. Instead return it to the store from where it was bought for a full refund.
Products affected
Halo Top Mint Chip Ice Cream
- Pack size: 473ml
- Batch code 7324 · Best before 14 January 2019
- Batch code 7352 · Best before 11 February 2019
- Batch code 8008 · Best before 4 March 2019
- Batch code 8017 · Best before 13 March 2019
- Batch code 8026 · Best before 22 March 2019
- Batch code 8050 · Best before 15 April 2019
Chocolate Chip Cookie Dough Ice Cream
- Pack size: 473ml
- Batch code 7325 · Best before 15 January 2019
- Batch code 7354 · Best before 13 February 2019
- Batch code 8012 · Best before 8 March 2019
- Batch code 8022 · Best before 18 March 2019
- Batch code 8059 · Best before 24 April 2019
- Batch code 8060 · Best before 25 April 2019
- Batch code 8072 · Best before 7 May 2019
Risk
Soya
These products contain soya making them a possible health risk for anyone with an allergy to soya.
Action taken by the company
Halo Top UK Ltd is recalling the above products from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is/products are being recalled and tell them what to do if they have bought the product(s).
What you should do
If you have bought any of the above products and have an allergy to soya do not eat them. Instead return it to the store from where it was bought for a full refund.
More information
Halo Top UK Ltd is recalling Mint Chip Ice Cream and Chocolate Chip Cookie Dough Ice Cream because they contain chocolate chips with soya which is not mentioned on the label. This means the products are a possible health risk for anyone with an allergy to soya.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 11 April 2018. This page summarises an official notice. Details can change – always follow the official notice.