Handheld Clothes Steamer LM-2401
- Affected
- Portable handheld garment clothes steamer with attached wall plug.
- The problem
- The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1363.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Steam Cleaners |
|---|---|
| Model | LM-2401 |
| Product Carton Identifiers | RVG8926-250828-0001-6 NM-GSYD |
| Country of Origin | China |
| Product Description | Portable handheld garment clothes steamer with attached wall plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1363. The height of the live and neutral pin sleeves are below the minimum permitted tolerance, which means it may not make a secure connection with the socket. This could cause the plug to overheat and catch fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2601-0061
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 January 2026. This page summarises an official notice. Details can change – always follow the official notice.