Harrods recalls Harrods Chocolate Cantuccini biscuits because of undeclared pistachio (nuts)
- Affected
- Harrods Chocolate Cantuccini Biscuits
- The problem
- Pistachio (nuts)
- Allergen
- Nuts, Pistachio nut – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy to pistachio (nuts), do not eat it. Instead please contact Harrods Customer Services on +44 (0) 20 7730 1234 to request a full refund.
Products affected
Harrods Chocolate Cantuccini Biscuits
- Pack size: 250g
- Batch code L1592 · Best before August 2023
Risk
Pistachio (nuts)
This product contains pistachio making them a possible health risk for anyone with an allergy to pistachio (nuts).
Action taken by the company
Harrods is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy to pistachio (nuts), do not eat it. Instead please contact Harrods Customer Services on +44 (0) 20 7730 1234 to request a full refund.
More information
Harrods is recalling Harrods Chocolate Cantuccini biscuits because they contain pistachio (nuts), which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to pistachio (nuts).
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 19 May 2023. This page summarises an official notice. Details can change – always follow the official notice.