Allergy alert 6 November 2019

Harvey Nichols recalls Dark Chocolate Gingers because of undeclared pistachio

Yes – this has been recalled
Affected
HARVEY NICHOLS Dark Chocolate Gingers
The problem
Nuts (Pistachio)
Allergen
Nuts, Pistachio nut – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

HARVEY NICHOLS Dark Chocolate Gingers

  • Pack size: 125g
  • Batch code 190916 · Best before 30 August 2020

Risk

Nuts (Pistachio)
This product contains pistachio (nuts). This means that the product is a possible health risk for anyone with an allergy to nuts.

Action taken by the company

Harvey Nichols is recalling the above product from customers and has been advised to contact the relevant allergy support organisations which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.

More information

Harvey Nichols is recalling its own brand Dark Chocolate Gingers because the product contains pistachio (nuts) which is not mentioned on the label. The product has been incorrectly packed with Dark Chocolate Pistachios. This means the product is a possible health risk for anyone with an allergy to nuts.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 6 November 2019. This page summarises an official notice. Details can change – always follow the official notice.

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