Recall 24 January 2025

Heineken UK recalls Newcastle Brown Ale 550ml because of the presence of glass fragments

Yes – this has been recalled
Affected
Newcastle Brown Ale
The problem
There is a risk that the presence of glass fragments may cause injury.
What to do
If you have bought any of the above product do not drink it. Instead, return it to the store from where it was bought for a full refund. For more information contact: consumercare@heineken.co.uk
Source: Food Standards Agency Official notice ↗

Products affected

Newcastle Brown Ale

  • Pack size: 550ml bottle
  • Batch code L4321, L4322, L4323, L4324, L4325, L4326 · Best before 30 November 2025

Risk

There is a risk that the presence of glass fragments may cause injury.

Action taken by the company

Heineken UK is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought any of the above product do not drink it. Instead, return it to the store from where it was bought for a full refund. For more information contact: consumercare@heineken.co.uk

More information

Heineken UK is recalling Newcastle Brown Ale 550ml because there has been a small number of reports of the presence of glass fragments upon opening the bottles.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 24 January 2025. This page summarises an official notice. Details can change – always follow the official notice.

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