Hello by Lionel Richie and Hot by United Colours of Benetton Fragrances sold by Savers Health and Beauty
- Affected
- Two fragrances sold by Savers Health and Beauty stores. Affected products have the chemical ‘butylphenyl methylpropional’ included on the ingredients label on the packaging of the product.
- The problem
- The product presents a serious chemical risk as it contains butylphenyl methylpropional (BMHCA), which is prohibited from use in cosmetic products.
- What to do
- Customers should return any of the above products purchased at a Savers store to the place of purchase, where they will be issued a full refund.
Product information
| Type | Cosmetics, personal care and grooming – Fragrances |
|---|---|
| Brand | Hello by Lionel Ritchie, Hot by United Colours of Benetton |
| Barcode | For a full list of affected barcodes please see the annex in the linked PDF. |
| Country of Origin | Unknown |
| Counterfeit | Unknown |
| Product Description | Two fragrances sold by Savers Health and Beauty stores. Affected products have the chemical ‘butylphenyl methylpropional’ included on the ingredients label on the packaging of the product. |
| Product Report and Image | Link to Product Images and PDF |
Hazard
The products present a serious chemical risk as they contain butylphenyl methylpropional (BMHCA/lilial), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the health of the unborn child, and may cause skin sensitisation.
The products do not meet the requirements of Regulation (EC) 1223/2009.
Corrective action
Affected products have been recalled by Savers Health and Beauty.
Customers should return any of the above products purchased at a Savers store to the place of purchase, where they will be issued a full refund.
Only products purchased in Savers Health and Beauty stores with the barcodes listed are affected by this recall. If you are unsure if you have one of the above products, please contact Savers Health and Beauty on help@savers.co.uk.
Additional information
PSD case number: 2510-0144
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 December 2025. This page summarises an official notice. Details can change – always follow the official notice.