Recall 14 December 2018

HEMA recalls hazelnut milk chocolate letters because they may contain pieces of plastic

Yes – this has been recalled
Affected
A hazelnut milk; B hazelnut milk; L hazelnut milk; M hazelnut milk; N hazelnut milk; O hazelnut milk
The problem
The presence of plastic makes this product unsafe to eat and presents a safety risk.
What to do
If you have bought any of the above products, do not eat them. Instead, return them to the store from where they were bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

A hazelnut milk

  • Pack size: 160g
  • Best before All dates

B hazelnut milk

  • Pack size: 160g
  • Best before All dates

L hazelnut milk

  • Pack size: 160g
  • Best before All dates

M hazelnut milk

  • Pack size: 160g
  • Best before All dates

N hazelnut milk

  • Pack size: 160g
  • Best before All dates

O hazelnut milk

  • Pack size: 160g
  • Best before All dates

P hazelnut milk

  • Pack size: 160g
  • Best before All dates

R hazelnut milk

  • Pack size: 160g
  • Best before All dates

S hazelnut milk

  • Pack size: 160g
  • Best before All dates

T hazelnut milk

  • Pack size: 160g
  • Best before All dates

V hazelnut milk

  • Pack size: 160g
  • Best before All dates

W hazelnut milk

  • Pack size: 160g
  • Best before All dates

C hazelnut milk

  • Pack size: 160g
  • Best before All dates

D hazelnut milk

  • Pack size: 160g
  • Best before All dates

E hazelnut milk

  • Pack size: 160g
  • Best before All dates

F hazelnut milk

  • Pack size: 160g
  • Best before All dates

G hazelnut milk

  • Pack size: 160g
  • Best before All dates

H hazelnut milk

  • Pack size: 160g
  • Best before All dates

J hazelnut milk

  • Pack size: 160g
  • Best before All dates

K hazelnut milk

  • Pack size: 160g
  • Best before All dates

Risk

The presence of plastic makes this product unsafe to eat and presents a safety risk.

Action taken by the company

HEMA is recalling the above products. Point of sale notices are displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought any of the above products, do not eat them. Instead, return them to the store from where they were bought for a full refund.

More information

HEMA is recalling hazelnut milk chocolate letters as these may contain small pieces of plastic. The presence of plastic makes this product unsafe to eat and presents a safety risk.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 14 December 2018. This page summarises an official notice. Details can change – always follow the official notice.

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