Henry Quick Corded Vacuum
- Affected
- Red and black vacuum cleaner.
- The problem
- The product presents a serious risk of electric shock as it is possible for an external screw to be in contact with live internal parts.
- What to do
- We recommend you stop using the product immediately and ensure it is unplugged. Please access the My Henry website to register for a free return and replacement.
Product information
| Type | Electrical appliances and equipment – Household Vacuum Cleaners |
|---|---|
| Brand | Numatic International Limited |
| Model | HEC.100 |
| Barcode | 5028965881910 |
| Sales period | 1st August 2025 – 17th October 2025 |
| Affected products | Serial numbers beginning with 7524 followed by: 00001 – 03998, and serial numbers beginning with 7527 followed by: 03751, 03793, 03795, 03799, 03801, 03804, 03805, 03809, 03812, 03819, 03826, 03829, 03832, 03834, 03839, 03843, 03851, 05905, 05951 |
| Country of Origin | China |
| Product Description | Red and black vacuum cleaner. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as it is possible for an external screw to be in contact with live internal parts. If a user accesses the screw while the product is in use, they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users.
We recommend you stop using the product immediately and ensure it is unplugged. Please access the My Henry website to register for a free return and replacement.
Additional information
PSD notification number: 2510-0171
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 October 2025. This page summarises an official notice. Details can change – always follow the official notice.