Highland Spring Ltd recalls 750ml sparkling spring water because of a manufacturing fault causing the glass bottles to explode

Products affected

Highland Spring Sparkling Spring Water (Glass Bottle)

• Pack size: 750ml
• Batch code 1137 (Use by MAY 2023A)
• Batch code 1138 (Use by MAY 2023A)
• Batch code 1139 (Use by MAY 2023A)
• Batch code 1172 (Use by JUN 2023A)
• Batch code 1173 (Use by JUN 2023A)
• Batch code 1201 (Use by JUL 2023A)
• Batch code 1202 (Use by JUL 2023A)

Risk

There is a risk that glass bottles may explode which may cause injury.

Action taken by the company

Highland Spring Ltd is recalling the above product. A point of sale notice will be displayed in all retail stores that are selling this product. This notice explains to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product, do not drink it. Please contact Highland Spring Ltd on enquiries@highlandspringgroup.com or call 01764 660 500 for a refund. Please avoid unnecessary handling of the product and do not return to the store, instead, safely dispose of the product.

More information

Highland Spring Ltd is recalling their 750ml glass bottle of sparkling spring water on a precautionary basis because there have been a small number of reports that the bottles have exploded.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 4 August 2021. This page summarises an official notice. Details can change – always follow the official notice.