Allergy alert 20 July 2022

Hovis Ltd recalls Ormo (Hovis) Food Service Frozen Pancakes with Buttermilk because of undeclared egg

Yes – this has been recalled
Affected
Ormo (Hovis) Food Service Frozen Pancakes with Buttermilk
The problem
Egg
Allergen
Egg – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy or intolerance to egg, do not eat it. Instead, return it to the store from where it was bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

Ormo (Hovis) Food Service Frozen Pancakes with Buttermilk

  • Pack size: Box containing 12 x 4 packs
  • Best before All best before dates between 8 February 2023 to 11 July 2023

Risk

Egg
This product contains egg making it a possible health risk for anyone with an allergy or intolerance to egg.

Action taken by the company

Hovis Ltd is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.

What you should do

If you have bought the above product and have an allergy or intolerance to egg, do not eat it. Instead, return it to the store from where it was bought for a full refund.

More information

Hovis Ltd is recalling Ormo (Hovis) Food Service Frozen Pancakes with Buttermilk because they contain egg, which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to egg.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 20 July 2022. This page summarises an official notice. Details can change – always follow the official notice.

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