HR Huare Technology Pet Heating Pad sold via Amazon
- Affected
- A heated pad for pets with rabbit decoration, supplied with wall plug.
- The problem
- The product presents a high risk of fire as it is inadequately insulated.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Pet heating pad |
|---|---|
| Brand | HR Huare Technology |
| Amazon ASIN | B0CFFMH6SS |
| Amazon product identifier | FBA15JCQWLHWU000031 |
| Model number | KTK15-1 |
| Country of Origin | China |
| Product Description | A heated pad for pets with rabbit decoration, supplied with wall plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of fire as it is fitted with only basic insulation. Under fault conditions, the insulation may break down causing internal components to overheat, causing a fire. Additionally, accessible metal parts could become live. If the user then touched the product, they would receive an electric shock. Improvements are also required to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification: 2411-0108
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 November 2024. This page summarises an official notice. Details can change – always follow the official notice.