I.B.N. Steam Nail Gel Removal Machine sold via Amazon

- Affected
- A black and white nail gel removal machine with a black UK plug.
- The problem
- The product presents a high risk of electric shock as accessible metal parts may become live under fault conditions.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product: I.B.N. Steam Nail Gel Removal Machine sold via Amazon
Hazard: The product presents a high risk of electric shock as accessible metal parts may become live under fault conditions.
Corrective action: The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).
Product information
| Type | Electrical appliances and equipment – Gel Removal Machine |
|---|---|
| Brand | I.B.N. |
| Model | ISGR-01 |
| Barcode | X000ZBJI5P |
| Country of Origin | China |
| Product Description | A black and white nail gel removal machine with a black UK plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk as during testing the insulation between the input and output circuits broke down when a 2.92kV test voltage was applied to the circuits. If the product were to fail during use, this could cause the metal parts of the product to become live and give the user an electric shock. The instructions were considered to be inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2402-0210
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 March 2024. This page summarises an official notice. Details can change – always follow the official notice.