Iceland Foods recalls Iceland Takeaway Pilau Rice because of undeclared allergens
- Affected
- Iceland Takeaway Pilau Rice
- The problem
- This product contains egg, sesame, soya and wheat making it a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten) and/or an allergy to sesame and/or soya.
- Allergen
- Egg, Gluten, Sesame, Soya, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or intolerance to egg and/or wheat (gluten) and/or an allergy to sesame and/or soya do not eat it. Instead return it to the store from where it was bought for a full refund. For further information, contact Iceland Customer…
Products affected
Iceland Takeaway Pilau Rice
- Pack size: 350g
- Best before 10 January 2024
Risk
This product contains egg, sesame, soya and wheat making it a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten) and/or an allergy to sesame and/or soya.
Action taken by the company
Iceland Foods Ltd is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to egg and/or wheat (gluten) and/or an allergy to sesame and/or soya do not eat it. Instead return it to the store from where it was bought for a full refund. For further information, contact Iceland Customer Care on 0800 328 0800 option 2.
More information
Iceland Foods is recalling Iceland Takeaway Pilau Rice because it contains egg, sesame, soya and wheat, which are not mentioned on the label. The product has been incorrectly packed with egg fried rice. This means the product is a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten) and/or an allergy to sesame and/or soya.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 December 2022. This page summarises an official notice. Details can change – always follow the official notice.