Allergy alert 5 November 2020

Iceland recalls Twix Barres Glacées (Twix Ice-Cream Bars) because the allergens are not listed in English

Yes – this has been recalled
Affected
Twix Barres Glacées (Twix Ice-Cream Bars)
The problem
Milk, almonds (nuts), hazelnuts (nuts), peanuts, soya and wheat (gluten)
Allergen
Almond, Gluten, Hazelnut, Milk, Nuts, Peanuts, Soya, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy to almonds, hazelnuts, nuts, and/or peanuts, and/or soya, and/or an allergy or intolerance to wheat or gluten, and/or milk or milk constituents, please return it to where it was purchased for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

Twix Barres Glacées (Twix Ice-Cream Bars)

  • Pack size: 18
  • Best before 30 June 2021

Risk

Milk, almonds (nuts), hazelnuts (nuts), peanuts, soya and wheat (gluten)
This product contains milk, soya and wheat (gluten), making it a possible health risk for anyone with an allergy to soya, and/or an allergy or intolerance to wheat or gluten, milk or milk constituents. It may contain almonds and hazelnuts, nuts and peanuts, making it a risk for anyone with an allergy to almonds, hazelnuts, nuts and/or peanuts.

Action taken by the company

Iceland is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to almonds, hazelnuts, nuts, and/or peanuts, and/or soya, and/or an allergy or intolerance to wheat or gluten, and/or milk or milk constituents, please return it to where it was purchased for a full refund.

More information

Iceland is recalling Twix Barres Glacées (Twix Ice-Cream Bars) because they contain milk, wheat (gluten) and soya which are not mentioned in English on the label. They may contain almonds and hazelnuts (nuts) and peanuts. This means the product is a possible health risk for anyone with an allergy to almonds or hazelnuts, nuts, and/or peanuts, and/or soya, and/or an allergy or intolerance to wheat or gluten and milk or milk constituents.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 5 November 2020. This page summarises an official notice. Details can change – always follow the official notice.

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