IKEA have discovered a quality defect in dishwasher models
- Affected
- IKEA have discovered a quality defect in dishwasher models
- The problem
- Please note that there is no safety risk related to this quality issue. You can continue to wash your dishes with confidence until your service is completed.
- What to do
- Stop using it and return it to any IKEA store for a full refund – no receipt needed.
At IKEA we take quality and customer relations seriously we would, therefore, like to inform you that in some of our dishwasher models have discovered a quality defect in a component.
This can lead the dishwasher to stop working at a certain point in time or an error message on the display. As quality and customer service are top priorities for us, we want to take care of this issue by providing a service to those who are affected.
If you bought a dishwasher in 2014 or 2015, we kindly ask you to call us on 0173 352 0006 to find out if your dishwasher is affected.
Please note that there is no safety risk related to this quality issue. You can continue to wash your dishes with confidence until your service is completed.
The picture above shows where you look to find the information on your dishwasher.
We apologise for any inconvenience this may cause.
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Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 October 2026. This page summarises an official notice. Details can change – always follow the official notice.