IKEA LOCK and HYBY ceiling lamps for risk of glass shade falling

IKEA urges customers who have a LOCK or HYBY ceiling lamp to immediately remove it and bring it back to any IKEA store where they will receive a full refund.

IKEA has received customer reports of ceiling lamp glass shades falling. In a few cases, medical treatment was required and one customer reportedly needed stitches.

IKEA takes product safety very seriously. All our products are tested to and comply with applicable testing standards and legislation. In spite of this, we have received reports that LOCK and HYBY ceiling lamps have fallen. In order to safeguard customers and avoid further incidents, we are recalling the products for a full refund.

The LOCK and HYBY ceiling lamps have been sold in all IKEA markets, LOCK since 2002 and HYBY since 2012.LOCK and HYBY ceiling lamps can be returned to any IKEA store for a full refund. Proof of purchase (receipt) is not required for a full refund.

For more information, please contact your Exchange & Returns department or call 0173 352 0006.

We apologise for any inconvenience this may cause.

Back to Product recallsFooterDownload the IKEA appGet inspired, explore personalised deals and offers, visualise your dream space, and use other great features like scanning as you shop in-store.

Collect points, earn rewards and get instant benefits by joining our IKEA Family club for free today.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 10 October 2026. This page summarises an official notice. Details can change – always follow the official notice.