Interstoq recalls Chocomel because milk is not declared in English
- Affected
- Chocomel
- The problem
- Milk
- Allergen
- Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy to milk or milk constituents do not drink it. Instead, return it to a Home Bargains store for a full refund. For further enquiries please contact product.support@interstoq.com.
Products affected
Chocomel
- Pack size: 300ml
- Best before 07 November 2023 and 29 November 2023
Risk
Milk
The product contains milk which has not been listed in English on the label, this means the product is a possible health risk to anyone with an allergy or intolerance to milk or milk constituents.
Action taken by the company
Interstoq is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
What you should do
If you have bought the above product and have an allergy to milk or milk constituents do not drink it. Instead, return it to a Home Bargains store for a full refund. For further enquiries please contact product.support@interstoq.com.
More information
Interstoq is recalling Chocomel because it contains milk, which is not listed in English on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 August 2023. This page summarises an official notice. Details can change – always follow the official notice.