Italian Beverage Company recalls Simply Cookies and Cream Frappe Powder because of incorrect gluten-free labelling.
- Affected
- Simply Cookies and Cream Frappe Powder
- The problem
- Wheat (gluten)
- Allergen
- Gluten, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have coeliac disease, and/or an allergy or intolerance to wheat or gluten, do not eat it. Instead, return it to the company you purchased from for a full refund, with or without a receipt. For more information contact the Italian Beverage Company…
Products affected
Simply Cookies and Cream Frappe Powder
- Pack size: 1.75kg
- Batch code 102025 and 112025 · Best before 31 October 2025 and 30 November 2025
Risk
Wheat (gluten)
This product contains wheat (gluten) making it a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
Action taken by the company
Italian Beverage Company is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have coeliac disease, and/or an allergy or intolerance to wheat or gluten, do not eat it. Instead, return it to the company you purchased from for a full refund, with or without a receipt. For more information contact the Italian Beverage Company on 0208 634 7020 (select option 1) or email recalls@ibcsimply.com.
More information
Italian Beverage Company is recalling Simply Cookies and Cream Frappe Powder because the packaging shows a gluten-free symbol while the product contains wheat (gluten). This means the product is a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 March 2024. This page summarises an official notice. Details can change – always follow the official notice.