Safety warning Serious risk 19 July 2024

Jaina Beauty Lightening Face Cream

Yes – there is an official safety warning for this
Photo of Jaina Beauty Lightening Face Cream
Photo: official notice
Affected
A white plastic tub of skin cream with circular white lid and yellow label.
The problem
The product presents a serious chemical risk as it was found to contain 22310mg/kg (2.23%w/w) hydroquinone.
What to do
The goods have been seized by the local authority and have been destroyed.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Cosmetics – Skin Lightening Cream
Brand Jaina Beauty
Country of Origin United States
Product Description A white plastic tub of skin cream with circular white lid and yellow label.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious chemical risk as it was found to contain 22310mg/kg (2.23%w/w) hydroquinone. Hydroquinone is prohibited in cosmetics as it is a skin sensitiser and may cause allergic contact dermatitis. Additionally, hydroquinone was not marked on the ingredients list and some required documentation and markings were not present.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Corrective action

The goods have been seized by the local authority and have been destroyed.

Additional information

PSD case number: 2405-0044

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 19 July 2024. This page summarises an official notice. Details can change – always follow the official notice.

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