Allergy alert 8 July 2024

Japan Food Express Ltd is recalling Daisho Hakata Ramen Noodle Tonkotsu because of undeclared sesame

Yes – this has been recalled
Affected
Daisho Hakata Ramen Noodle Tonkotsu
The problem
Sesame
Allergen
Sesame – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy to sesame, do not eat it. Instead return it to the store from where it was bought for a full refund. For more information, contact Japan Food Express Ltd on 020 3909 1555 or info@japanfoodexpress.co.uk
Source: Food Standards Agency Official notice ↗

Products affected

Daisho Hakata Ramen Noodle Tonkotsu

  • Pack size: 188g
  • Best before end of December 2024

Risk

Sesame
This product contains sesame making it a possible health risk for anyone with an allergy to sesame.

Action taken by the company

Japan Food Express Ltd is recalling the above product from customers and they will be contacting the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to sesame, do not eat it. Instead return it to the store from where it was bought for a full refund. For more information, contact Japan Food Express Ltd on 020 3909 1555 or info@japanfoodexpress.co.uk

More information

Japan Food Express Ltd is recalling Daisho Hakata Ramen Noodle Tonkotsu because they contain sesame, which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to sesame.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 8 July 2024. This page summarises an official notice. Details can change – always follow the official notice.

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