Jia Le Xin Hub with 3 sockets and 6 USB ports sold via TikTok
- Affected
- Black USB hub with space for 3 sockets.
- The problem
- The product presents a serious risk of electric shock because it is supplied with a noncompliant plug.
- What to do
- This product has been recalled from end users.
Product information
| Type | Electrical appliances and equipment – 3 socket USB hub |
|---|---|
| Brand | Jia Le Xin |
| Barcode | 6952640500010 |
| Product number | F001U |
| Country of Origin | China |
| Product Description | Black USB hub with space for 3 sockets. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock because it is supplied with a noncompliant plug. The bottom two pins are less than 9.5mm from the periphery of the plug, less than the minimum permissible distance. If the user plugs in the device without the pins fully entering the socket, and they then try to remove the plug by placing their fingers close to the base of the pins, they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
This product has been recalled from end users.
The listing has been removed by the online marketplace (TikTok).
Additional information
PSD notification number: 2504-0105
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 April 2025. This page summarises an official notice. Details can change – always follow the official notice.