John Lewis Goose Down and Duck Down Toppers
- Affected
- White mattress toppers.
- The problem
- The products do not meet the relevant fire safety requirements.
- What to do
- The product has been recalled from end users.
Product information
| Type | Clothing, textiles and fashion items – Mattress Toppers |
|---|---|
| Brand | John Lewis |
| Product codes | 60703551, 60703552, 60703553, 60703554, 60700551, 60700552, 60700553, 60700554, 60702101, 60702102, 60702103, 60702104 |
| Sales period | 6th January 2019 to 11th August 2023 |
| Country of Origin | Unknown |
| Product Description | White mattress toppers. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The products do not meet fire safety requirements. If the products are exposed to a naked flame, they could pose a fire hazard.
The products do not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Corrective action
The product has been recalled from end users.
For further information, please access the John Lewis recall site at the following link: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls
Additional information
PSD case number: 2308-0099
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 September 2023. This page summarises an official notice. Details can change – always follow the official notice.