John West recalls John West On The Go Indian Tuna Rice Salad because of undeclared allergens
- Affected
- John West On The Go Indian Tuna Rice Salad
- The problem
- soya and wheat (gluten)
- Allergen
- Gluten, Soya, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy to soya, and/or coeliac disease, an allergy or intolerance to wheat or gluten, do not eat it. Instead, return it to the store from where it was bought for a full refund. If you would like any further information,…
Products affected
John West On The Go Indian Tuna Rice Salad
- Pack size: 220g
- Best before June 2025
Risk
soya and wheat (gluten)
This product contains soya and wheat (gluten), making it a possible health risk for anyone with an allergy to soya, and/or coeliac disease, an allergy or intolerance to wheat or gluten.
Action taken by the company
John West is recalling the above product from customers and they have contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy to soya, and/or coeliac disease, an allergy or intolerance to wheat or gluten, do not eat it. Instead, return it to the store from where it was bought for a full refund. If you would like any further information, please contact consumercontact@john-west.com or Asda Customer Relations on 0800 952 0101.
More information
John West is recalling John West On The Go Indian Tuna Rice Salad because it contains soya and wheat (gluten) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to soya, and/or coeliac disease, an allergy or intolerance to wheat or gluten. This issue only affects products sold at ASDA stores.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 September 2022. This page summarises an official notice. Details can change – always follow the official notice.