Johnson’s Small Animal Insecticidal Shampoo 125ml and Dog Flea Shampoo 200ml Product defect recall
- The problem
- Details of a product defect recall alert for Johnson’s Small Animal Insecticidal Shampoo 125ml and Johnson’s Dog Flea Shampoo 200ml.
- What to do
- Check the batch number on the pack. Stop using affected batches and return them to where you bought them, or ask your vet or pharmacist for advice.
We wish to make wholesalers, retailers and end users aware that Johnson’s Veterinary Products Ltd has initiated a Class II recall of all batches for the products:
- Johnson’s Small Animal Insecticidal Shampoo 125ml bottle
- Johnson’s Dog Flea Shampoo 200ml bottle
This is due to a potential quality issue.
Johnson’s Veterinary Products Ltd is contacting retailers and wholesale dealers to examine inventory immediately and quarantine products subject to this recall.
End users should return any items to the shop at which it was purchased.
For further information regarding the recall, please contact Grantexall@johnsons-vet.com or Lawrencehartland@johnsons-vet.com
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 May 2023. This page summarises an official notice. Details can change – always follow the official notice.