Joyin Play & Pack On The Go Key Fob and Cell Phone Toy sold via Amazon
- Affected
- Pretend plastic smart phone and plastic key set with 2 plastic pretend payment style cards.
- The problem
- The product presents a serious risk of damage to hearing as the sound emitted by the cell phone is too loud.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Toys – Key Fob and Cell Phone Toy |
|---|---|
| Brand | Joyin |
| Barcode | 810029964272 |
| Amazon ASIN | B071JR7GYP |
| Country of Origin | China |
| Product Description | Pretend plastic smart phone and plastic key set with 2 plastic pretend payment style cards. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of damage to hearing as the sound level emitted from the phone is too loud. If the product is given to a child over the age of 1 to play with, and they place the smartphone to their ear whilst pressing the buttons to generate the audible sound, over time, the excess noise may cause damage to hearing.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2503-0027
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 27 March 2025. This page summarises an official notice. Details can change – always follow the official notice.