KASAENU Mobile Phone Charger sold via Amazon
- Affected
- Two black 3-pin wall chargers
- The problem
- The product presents a serious risk of electric shock as it is possible for accessible metal parts to become live.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – LED Lighting Chain |
|---|---|
| Brand | KASAENU |
| Model Number | HC53 |
| ASIN | B0997Y2Y79 |
| Listing Name | KASAENU 2-Pack 25W USB C Fast Charger Plug for Samsung Galaxy S21+/S21/S20+/S20 Ultra Plus, for iPhone 13 Mini/ 13 Pro Max 12 Note 20 S10/S9 Type C Phone 5G, UK Wall USBC Charging Power Adapter |
| Country of Origin | Unknown |
| Product description | Two black 3-pin wall chargers |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as it does not meet the minimum creepage and clearance distance requirements. Under fault conditions, accessible metal parts may become live and, if touched, give the user an electric shock. The product also failed the electric strength test and breakdown occurred before full test voltage was applied. No instructions were given for installation or initial use of the product.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
OPSS is requiring the recall of the product from end users.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2208-0049
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 May 2023. This page summarises an official notice. Details can change – always follow the official notice.