Kemei Professional Hair Straighteners KM-329 sold via Wish
- Affected
- Black hair straightener with black power supply cord and 2-pin plug, supplied with separate travel adaptor.
- The problem
- The product presents a serious risk of electric shock as it is supplied with a noncompliant travel adaptor which only has two pins, with the pins too close to the periphery of the plug edge, allowing access to live parts and no fuse link.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Hair Straightener |
|---|---|
| Brand | Kemei |
| Model number | KM-329 |
| Wish ID | 5c676c90a1bdfb47eff47a12 |
| Listing Name | Professional Adjustable Temperature Hair Straightener Tourmaline Ceramic Heating Plate Styling Tools Hair Straightening Flat Iron |
| Country of Origin | China |
| Product Description | Black hair straightener with black power supply cord and 2-pin plug, supplied with separate travel adaptor. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as it is supplied with a noncompliant travel adaptor which only has two pins, with the pins too close to the periphery of the plug edge, allowing access to live parts. The adaptor does not have a fuse link, presenting a fire hazard. There is inadequate protection against accidental contact with live parts. Additionally, metal parts were separated from live parts with basic insulation only, which does not meet the requirements for Class II appliances. If a user were to touch a part which is live, they would receive an electric shock. The product also requires improvement to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
OPSS are requiring the recall of the product from end users.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2208-0002
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 August 2023. This page summarises an official notice. Details can change – always follow the official notice.