Key Universal UK Plug Wall Charger sold by TK Maxx
- Affected
- A black plug/wall charger in black cardboard packaging.
- The problem
- The product presents a risk of fire and electric shock as it does not meet the dimensional requirements of BS 1363.
- What to do
- The product has been recalled from end users by TK Maxx.
Product information
| Type | Electrical appliances and equipment – Charger |
|---|---|
| Brand | Key |
| Model | KUSBTC2A |
| Product code | 477173 |
| Sales period | October 2023 to November 2023 |
| Country of Origin | China |
| Product description | A black plug/wall charger in black cardboard packaging. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire and electric shock as it does not meet the dimensional requirements of BS 1363. The ISOD pin is below the minimum permitted tolerance and the neutral pin sleeve is in excess of the maximum permitted tolerance. Short pins can cause arcing and sparking in the socket, potentially resulting in a fire. Oversized pins can damage a socket and result in a poor-quality connection thereafter.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. For further information, please access the TK Maxx recall site at the following link: https://www.tkmaxx.com/uk/en/product-recall-wall-charger-key
Additional information
PSD case number: 2312-0102
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 December 2023. This page summarises an official notice. Details can change – always follow the official notice.