LED lighting strip with remote sold via Wish
- Affected
- An LED lighting strip with a remote and 3-pin plug.
- The problem
- The product presents a medium risk of electric shock as the UK plug transformer failed to comply with minimum creepage distances requirements of 2.5mm for basic insulation and 5.0mm for reinforced insulation.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – LED Lighting strip |
|---|---|
| Model | 813555 |
| Wish ID | 1658388754 |
| Country of Origin | China |
| Product Description | An LED lighting strip with a remote and 3-pin plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a medium risk of electric shock as the UK plug transformer failed to comply with minimum creepage distances requirements of 2.5mm for basic insulation and 5.0mm for reinforced insulation. For basic insulation a creepage distance of 1.7mm was measured between live and neutral tracks and 2.1mm between reinforced insulation barriers on the PCB. When tested, a voltage breakdown occurred at approximately 2000V between primary inputs and secondary SELV outputs on the plug transformer against a required 1-minute application of 2960V for reinforced insulation. An investigation of the root cause of the voltage breakdown was found to be an unapproved 2kV capacitor breaking down between the primary and secondary barrier on the PCB. The protective insulated cover of the 4-pin SELV connector on the LED strip light was insecurely mounted and the product did not contain a rating label. Some of the required documentation and markings were not present.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Corrective action
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2207-0218
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 June 2023. This page summarises an official notice. Details can change – always follow the official notice.