Lexus LEXUS UX250h and LEXUS UX300e recall: THE EMERGENCY CALLING SYSTEM (eCall) MAY NOT FUNCTION WHEN REQUIRED
Yes – some of these vehicles are being recalled
- What's wrong
- The emergency calling system (eCall) may not function when required.
- What to do
- Contact a Lexus dealer to book the free repair. Inspect the emergency calling system and update DCM software. If the DCM is found to be damaged replace it with updated software.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The emergency calling system (eCall) may not function when required.
The fix
Inspect the emergency calling system and update DCM software. If the DCM is found to be damaged replace it with updated software.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| LEXUS UX250h | 4 Nov 2020 | 15 Mar 2021 | 2,046 |
| LEXUS UX300e | 2 Nov 2020 | 23 Mar 2021 | 2,046 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 15 November 2021. This page summarises an official notice. Details can change – always follow the official notice.