Lexus recall: Due to the software programming for the DCM memory capacity there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable.
- What's wrong
- On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable.…
- What to do
- Contact a Lexus dealer to book the free repair. The software of the DCM (Data Communication Module) will be updated via an Over the Air (OTA) wireless update.
What’s wrong
On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.
The fix
The software of the DCM (Data Communication Module) will be updated via an Over the Air (OTA) wireless update.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Lexus Rx | 10 Feb 2023 | 22 Jun 2023 | 4,261 |
| Lexus Rz | 6 Feb 2023 | 9 Jun 2023 | 4,261 |
| Lexus Ux | 12 Jan 2023 | 6 Jul 2023 | 4,261 |
| LEXUS LS500H | 10 Apr 2023 | 25 May 2023 | 4,261 |
| Lexus Es | 16 Jan 2023 | 26 Jun 2023 | 4,261 |
| LEXUS LS500 | 10 Apr 2023 | 25 May 2023 | 4,261 |
| Lexus Nx | 1 Dec 2021 | 6 Jul 2023 | 4,261 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 12 October 2023. This page summarises an official notice. Details can change – always follow the official notice.