LG ESS Battery Division – RESU ESS Home Batteries
- Affected
- Lithium-ion storage batteries installed as part of a residential energy solar panel system (‘ESS Home Batteries’). The ESS Home Batteries are equipped with certain cells manufactured between April 2017 and September 2018, which are potentially linked to specific electrode manufacturing issues that could result in thermal instability resulting in an…
- The problem
- The batteries presenting a risk of fire due to the potential for them to overheat, leading to a thermal incident.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Electrical appliances and equipment – ESS Home Batteries |
|---|---|
| Model Numbers | Affected products contain cells manufactured between March 2017 and September 2018. Model numbers supplied in UK include: RESU7H_Type R, RESU7H__Type C, RESU10H_Type R, RESU10H_Type C, RESU10, RESU3.3, RESU6.5, RESU13, EM048126P3S8, EM048126P3S7, EM048063P3S4, EM048063P3S5. |
| Country of Origin | Republic of Korea |
| Manufacturing period | Affected products contain cells manufactured between March 2017 and September 2018. |
| Product description | Lithium-ion storage batteries installed as part of a residential energy solar panel system (‘ESS Home Batteries’). The ESS Home Batteries are equipped with certain cells manufactured between April 2017 and September 2018, which are potentially linked to specific electrode manufacturing issues that could result in thermal instability resulting in an overheating incident. |
| Product Report and Image | Link to product image and PDF |
Hazard
The ESS Home Batteries can overheat, presenting a risk of fire and emission of harmful smoke/vented gases. The product has been identified as presenting a low risk in accordance with the RAPEX risk assessment methodology.
Corrective action
LG ESS are replacing all potentially affected ESS Home Batteries. Further information on the recall can be found at the following link: https://www.lgessbattery.com/eu/home-battery/news-view.lg?blcSn=1257&devonTargetRow=1&devonOrderBy=&searchType=all&s.
Consumers and distributors affected by this replacement programme have been notified.
Additional information
PSD case number: 2103-0025
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 March 2021. This page summarises an official notice. Details can change – always follow the official notice.