LIDL GB recalls Alpenfest Pretzel Ice Cream because allergens are not declared in English
- Affected
- Alpenfest Pretzel Ice Cream
- The problem
- This product contains egg, hazelnut, milk, soya, wheat and may also contain other nuts, peanuts and sesame. This means the product is a possible health risk for anyone with an allergy or intolerance to egg, milk or milk constituents, wheat or gluten, or an allergy…
- Allergen
- Egg, Gluten, Hazelnut, Milk, Nuts, Peanuts, Sesame, Soya, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or intolerance to egg, milk or milk constituents, wheat or gluten, or an allergy to soya, sesame, hazelnuts, peanuts or other nuts do not eat it. Instead return it to the store from where it was bought for a…
Products affected
Alpenfest Pretzel Ice Cream
- Pack size: 500 ml
- Best before 28 February 2021
Risk
This product contains egg, hazelnut, milk, soya, wheat and may also contain other nuts, peanuts and sesame. This means the product is a possible health risk for anyone with an allergy or intolerance to egg, milk or milk constituents, wheat or gluten, or an allergy to soya, sesame, hazelnuts, peanuts or other nuts.
Action taken by the company
LIDL GB is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
What you should do
If you have bought the above product and have an allergy or intolerance to egg, milk or milk constituents, wheat or gluten, or an allergy to soya, sesame, hazelnuts, peanuts or other nuts do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
LIDL GB is recalling Alpenfest Pretzel Ice Cream because it contains egg, hazelnut, milk, soya and wheat, which are not provided in English on the label. The product may also contain other nuts, peanuts and sesame, which are also not provided in English on the label.
This means the product is a possible health risk for anyone with an allergy or intolerance to egg, milk or milk constituents, wheat or gluten, or an allergy to soya, sesame, hazelnuts, peanuts or other nuts.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 11 October 2019. This page summarises an official notice. Details can change – always follow the official notice.