Allergy alert 3 April 2020

Lidl recalls Alesto Raw Fruit & Nut Bar Cacao & Orange Variant because of undeclared sulphur dioxide

Yes – this has been recalled
Affected
Alesto Raw Fruit & Nut Bar Cacao & Orange
The problem
This product contains sulphur dioxide making it a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.
Allergen
Sulphur dioxide and/or sulphites – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have a sensitivity to sulphur dioxide and/or sulphites, do not eat it. If customers are making an essential trip to a Lidl store, they can return the item in-store, with or without a receipt. Alternatively, customers can email customer.services@lidl.co.uk with a photo…
Source: Food Standards Agency Official notice ↗

Products affected

Alesto Raw Fruit & Nut Bar Cacao & Orange

  • Pack size: 35g
  • Best before end date: October 2020

Risk

This product contains sulphur dioxide making it a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.

Action taken by the company

Lidl is recalling the above product from customers and been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have a sensitivity to sulphur dioxide and/or sulphites, do not eat it. If customers are making an essential trip to a Lidl store, they can return the item in-store, with or without a receipt. Alternatively, customers can email customer.services@lidl.co.uk with a photo of the affected item and the best before date to claim a refund.

More information

Lidl is recalling Alesto Raw Fruit & Nut Bar Cacao & Orange Variant because it contains sulphur dioxide which is not mentioned on the label. This means the product is a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 3 April 2020. This page summarises an official notice. Details can change – always follow the official notice.

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