Lidl recalls various Tower Gate cookies because of the possible presence of metal
- Affected
- Tower Gate Soft Baked Cookies Triple Chocolate; Tower Gate Soft Baked Cookies Lemon; Tower Gate Chocolate Chip Cookies
- The problem
- These products may contain pieces of metal which makes them unsafe to eat.
- What to do
- If you have bought the above products do not eat them. Instead, return them to the store from where it was bought for a full refund. Any customers with queries or concerns can contact Lidl Customer Services on 0203 966 5566 or customer.care@lidl.co.uk for GB or 0289 568 4888 for…
Products affected
Tower Gate Soft Baked Cookies Triple Chocolate
- Pack size: 210g
- Best before 12 December 2024
Tower Gate Soft Baked Cookies Lemon
- Pack size: 210g
- Best before 13 December 2024
Tower Gate Chocolate Chip Cookies
- Pack size: 150g
- Best before 14 December 2024
Risk
These products may contain pieces of metal which makes them unsafe to eat.
Action taken by the company
Lidl is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notices.
What you should do
If you have bought the above products do not eat them. Instead, return them to the store from where it was bought for a full refund. Any customers with queries or concerns can contact Lidl Customer Services on 0203 966 5566 or customer.care@lidl.co.uk for GB or 0289 568 4888 for NI.
More information
Lidl is recalling various Tower Gate Cookies because they may contain pieces of metal. The possible presence of metal makes these products unsafe to eat.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2024. This page summarises an official notice. Details can change – always follow the official notice.