Lighting Equipment sold by Dream Home Store
- The problem
- The products present a risk of electric shock due to multiple issues such as failing the electrical strength test, containing counterfeit plugs and fuses, and poor internal build quality with access to live parts.
- What to do
- The products have been recalled from end users. (See below for more information).
Product information
| PSD Case Number | Product Name | Product Identifiers | Product description | Image and Report PDF |
|---|---|---|---|---|
| 2209-0124 | LED Strip Lights | None | ED strip lights with white 3 pin plug | Link to product image and PDF |
| 2209-0123 | LED Flood Light | Barcode: 18711, Batch: 2020.05.13 | LED flood light with black frame | Link to product image and PDF |
| 2209-0122 | Vintage Sconce Wall Light | Model: 9276 | White vintage sconce | Link to product image and PDF |
| 2209-0122 | Table Luminaire | Model number: 9116 | Silver stand table luminaire with white lampshade and black plug | Link to product image and PDF |
| 2209-0122 | Mirror with Defog Feature | Model number: ST-5, Barcode No: 20640 | Square mirror with defog feature | Link to product image and PDF |
| 2209-0122 | LED Square Panel Light | Model number: 9528 | White LED square panel light | Link to product image and PDF |
| 2209-0122 | LED Panel Light | Model number: 18-24w, Barcode No: 17426, Batch: 2020.05.13 | White LED panel light | Link to product image and PDF |
| 2209-0122 | Disc Luminaire | Barcode: 18248 | White round disc luminaire | Link to product image and PDF |
| 2209-0122 | Chandelier Luminaire | Barcode: 16355 | 12 bulb chandelier luminaire in black | Link to product image and PDF |
| 2209-0122 | Ceiling Pendant Luminaire | Barcode: 16361 | Black ceiling pendant luminaire with white plug/cable | Link to product image and PDF |
Hazard
The products present a risk of electric shock due to a range of issues such as failing the electrical strength test, containing counterfeit plugs and fuses, and poor internal build quality with access to live parts. For information on faults relating to specific products, please access the relevant Product Recall page via the links above.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. Please see the Dream Home store recall link for more information:
https://www.dreamhomestore.co.uk/pages/recall
Additional information
PSD case numbers: 2209-0123, 2209-0124, 2209-0122
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 13 March 2023. This page summarises an official notice. Details can change – always follow the official notice.