Lusta LED Reptile Heat Lamp sold via Amazon
- Affected
- Black heat lamp
- The problem
- The product presents a serious risk of fire and electric shock as the fuse holder in the plug was damaged and the fuse had been fitted incorrectly.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Heat lamp |
|---|---|
| Amazon ASIN | B08V8TK4H6 |
| Other product identifiers | X001EKWCGN |
| Country of Origin | China |
| Product description | Black heat lamp |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire and electric shock as the fuse holder in the plug was damaged and the fuse had been fitted incorrectly. The fuse was only touching the damaged terminal meaning there is not a reliable connection and could cause arcing and/or a different higher breaking current to that stated on the fuse. The product was also not supplied with instructions to give information and required safety warnings for the precautions to be taken and safe use of the product.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Removal of the listing by the online marketplace (Amazon).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2305-0096
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 29 December 2023. This page summarises an official notice. Details can change – always follow the official notice.