Luxvista Reptile Heat Lamp Max 100w
- Affected
- A black reptile heat lamp supplied with two 25w bulbs and fitted with a three pin plug
- The problem
- The product presents a serious risk of electric shock as access to live parts was possible without the use of a tool. The plug face also did not meet the dimensional requirements of BS 1363 because the live pin measured too short. The product’s measured at 21.1mm where the requirements are to measure between 22.22mm and 23.22mm.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (Amazon).
Product information
| Type | Electrical appliances and equipment – Heat lamp |
|---|---|
| ASIN | B09J87J8W2 |
| Model | LST-BH-E27 1921-1 |
| Product description | A black reptile heat lamp supplied with two 25w bulbs and fitted with a three pin plug |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as access to live parts was possible without the use of a tool. The plug face also did not meet the dimensional requirements of BS 1363 because the live pin measured too short, the product’s measured at 21.1mm where the requirements are to measure between 22.22mm and 23.22mm. The components used in the product did not have third party European approval markings, only Chinese.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 and the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2207-0066
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 August 2022. This page summarises an official notice. Details can change – always follow the official notice.