MAHABUB MP-0758 Silver Incense Burner
- Affected
- Metal ornate incense burner with red power switch, black power supply cord and clover leaf plug, supplied in a white and green cardboard box with an image of the product on the face.
- The problem
- The product presents a risk of electric shock as it is poorly constructed, which could allow the product to become live under fault conditions. The product was also supplied with a clover leaf plug which does not meet the requirements of the relevant standard.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Electrical Appliances and Equipment – Incense Burner |
|---|---|
| Brand | MAHABUB |
| Model Number | MP-0758 |
| Country of Origin | China |
| Product Description | Metal ornate incense burner with red power switch, black power supply cord and clover leaf plug, supplied in a white and green cardboard box with an image of the product on the face. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as it is supplied with a clover leaf plug. Clover leaf plugs do not meet the requirements of the relevant standard BS 1363 as they are not fused, and the edge of the plug face is too small a distance from the pins. Users can access live parts when they are unplugging, or plugging in, the product. The earth pin was also sleeved, meaning the product is not fully earthed when in use. The plug pins also possessed noncompliant dimensions, which could cause damage to the plug socket.
Accessible conductive parts were separated from live parts only by basic insulation, meaning the product could become live under fault conditions. The product was also missing required labelling, markings and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users and withdrawn from the market by the distributor Master News (AG Food and Wine Limited).
Additional information
PSD case number: 2212-0147
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 March 2023. This page summarises an official notice. Details can change – always follow the official notice.