Safety warning High risk 23 May 2023

MAOSHUO Chandelier MS120-24

Yes – there is an official safety warning for this
Photo of MAOSHUO Chandelier MS120-24
Photo: official notice
Affected
Ceiling-mounted chandelier with Bluetooth remote.
The problem
The product presents a high risk of electric shock as the insufficient insulation can cause accessible parts to become live.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Chandelier
Brand MAOSHUO
Model Number MS120-24
ASIN B08P3CPSG1
Country of Origin China
Product Description Ceiling-mounted chandelier with Bluetooth remote.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock as the basic insulation surrounding the live wire is insufficient. It could break down over time and come into contact with the accessible metal parts of the product, causing the chandelier to become live and give the user an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The import has been rejected and destroyed at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2305-0021

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 23 May 2023. This page summarises an official notice. Details can change – always follow the official notice.

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