Safety warning Serious risk 17 August 2026

Marco Paul Electric Hot Water Bottle

Yes – there is an official safety warning for this
Affected
Grey plush hand-warmer with separate plug-in adaptor.
The problem
The product presents a serious risk of electric shock because the external build quality is poor, and the user may access live parts.
What to do
The product has been destroyed.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Personal Warming/Massaging (Powered)
Brand Marco Paul
Item Number (on box) MP24
Model (on label) HK-380
Barcode 5056713212730
Manufacturer Pingyang County Huaiken Electric Appliance Factory
Country of Origin China
Product Description Grey plush hand-warmer with separate plug-in adaptor.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock because the external build quality is poor, and the user may access live parts. The product also has poor quality connections to the microswitch, with crimps not capturing the entire conductor, presenting a risk of fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been destroyed.

Additional information

PSD notification number: 2608-0088

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 17 August 2026. This page summarises an official notice. Details can change – always follow the official notice.

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